One way to address the frustration of McDonald's customers who often find ice cream machines out of service could be to create a digital tool that tracks the real-time status of these machines. The tool would allow users to check whether the ice cream machine at a nearby McDonald's is working before visiting, saving time and disappointment. It could also include user-submitted reports, reliability history, and alerts when a previously broken machine is fixed.
McDonald's ice cream machines are notorious for frequent breakdowns, leading to customer complaints and lost sales. A tool like this could benefit:
The simplest version could start as a crowdsourced website or app where users report machine statuses. Over time, it might evolve to include:
If successful, there could be potential to partner with McDonald's for official data, though this would require demonstrating value to the company first.
While some websites already track this information casually, a dedicated tool could offer:
This concept taps into a specific but persistent pain point for McDonald's customers. By focusing narrowly on ice cream machine reliability, it could fill a gap that broader platforms overlook.
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Digital Product