The healthcare system currently faces a mismatch between patient needs and provider availability: patients struggle to get timely appointments while providers deal with last-minute cancellations that leave valuable slots unused. This creates frustration for patients needing urgent care and represents lost revenue for healthcare providers. One way to address this could be through a mobile application that connects patients with last-minute appointment openings in real-time.
The app could integrate with healthcare providers' scheduling systems to detect cancellations or newly opened slots. When an appointment becomes available, subscribed users meeting the criteria (location, specialty, insurance acceptance) would receive instant notifications. The first user to confirm through the app would secure the booking, eliminating phone calls and reducing administrative work for clinics.
A simpler version could start by partnering with a few clinics to test the integration and basic notification system in a limited area. As the concept proves viable, it could expand to more providers and regions, eventually incorporating features like:
Unlike general booking platforms, this approach would specifically target the cancellation gap with real-time notifications. While some existing solutions focus on urgent care or specific healthcare systems, this could offer broader specialty coverage and cross-provider visibility.
Key challenges would include integrating with diverse healthcare IT systems and ensuring equitable access, but starting with clinics using common scheduling software and implementing fairness algorithms could help address these.
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Digital Product