Social media platforms like Twitter (now X) thrive on real-time interaction, but there's currently no straightforward way to see if a user is actively online. This gap makes casual conversations harder, as users can't tell whether a reply will be immediate or delayed. While Twitter does show "last active" timestamps in direct messages, this feature is buried and not real-time. A live online indicator could streamline communication, especially for time-sensitive discussions or quick chats.
The proposed feature would display a small, unobtrusive indicator—such as a green dot—next to a user’s profile picture or name when they are actively using the platform. Key components could include:
For example, a user coordinating plans with friends could quickly see who’s available for a real-time chat, while a brand could identify when customer support reps are online for immediate responses.
This feature could benefit casual users, creators who rely on timely interactions, and businesses offering customer support. However, privacy concerns and potential misuse (e.g., stalking) would need to be addressed. One way to mitigate these risks could be to allow users to block specific accounts from seeing their status or disable the feature entirely.
A minimal viable product (MVP) could start with a basic online indicator in direct messages only, opt-in by default. Testing with a small user group—such as verified accounts—could help gauge feedback before a wider rollout. Over time, granular controls like "hide from non-followers" could be added based on user demand.
By prioritizing simplicity and privacy, this feature could enhance real-time communication on the platform without overwhelming users or compromising their control over personal data.
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Digital Product